DST Broadband
Direct Save Telecom is a totally independent telecommunications service provider who offer great quality connections with many extras that come as standard.
DST offer three packages - so there's one for everyone. The Lite package suits low users or those living alone. As the name suggests, the family package is tailor made for families - facilitating multiple users. The Pro package with a free wireless router, would suit home-offices or small business users.
Order online or phone 0845 272 0277 and quote TOP10
Sign up online with DST »DST packages
| Product name | Speed | Downloads | Contract | Monthly cost | ||
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DST Lite Broadband
Free weekend calls & free USB modem |
up to 8Mb | 5Gb | 1 months | £9.95 | Buy now » |
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DST's Lite broadband package offers great value to the low quantity user. Included in the package are:
Note: Contract length is 28 days and a £29.95 set-up fee applies. |
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DST Family Broadband
Free weekend calls & free 4 port router |
up to 8Mb | 20Gb | 1 months | £14.95 | Buy now » |
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DST's Family broadband package offers great value to all the family. Included in the package are:
Note: Contract length is 28 days and a £29.95 set-up fee applies. |
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DST Pro Broadband
Free weekend calls & free wireless router |
up to 8Mb | 40Gb | 1 months | £24.95 | Buy now » |
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DST's Pro broadband package offers great value to the professional or home-office quantity user. Included in the package are:
Note: Contract length is 28 days and a £29.95 set-up fee applies. |
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DST features
- Webspace
- Home broadband
- Calls
- Modem
- Free wireless router
- Security package
- ADSL broadband
- Mac compatible
- Support
- Static IP address
- Customer service
Direct Save Telecom (DST) has a ‘customer always comes first’ policy–and they’re true to their word! There are many ways to contact the customer support team and they will be happy to help with your broadband query. Lines are open Monday to Friday, 8.30am-5.30pm, with a UK based team waiting to take your call.
Alternatively, an email to one of DST’s advisors will get a helpful response within 4 hours. Most of the time, however, you’ll be able to find a quick answer to your broadband question with a search through the customer care section of their website.
- Equipment
All customers with DST’s Home User Option 4 plan receive a free SpeedTouch 330 USB modem and two broadband filters as part of the package, with a one-off set-up fee of just £40. You don’t need to worry about your broadband installation either, as the free software that’s included will guide you through the set-up process with simple step-by-step instructions.
Option 4 Pro comes with a free ADSL router, which is especially useful for advanced internet services such as gaming. A free broadband filter and set-up guide are also included.
- Software features
DST advise all of their broadband customers to install appropriate security software to ensure safe, confident and trouble-free surfing on the net. The DST customer service team will be happy to suggest the best ways to secure your home broadband and computer, with a suitable security package.
- Email features
The DST cost effective broadband plan doesn’t cut corners on the little extras such as free email. The Home User Option 4 package includes free webmail, so you can contact your friends, family and colleagues via email from anywhere in the world. Also included in this option is a huge 25Mb of webspace. This means you will be able to set up your own web page online and it’s absolutely free!
Top 10 says...
“A UK-based telecoms company formed in 1999, DST offer one great-value 8Mb broadband package. Users can take advantage of a 28 day contract and good service at a reasonable price.”
Customer reviews
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A friend recommended DST because of their honest and straightforward broadband offers. I don’t really have time to call around different places and I knew instantly that I was getting a good deal. I guess the only downside is the lack of security software included, however this is really easy to buy so it’s only a minor gripe. I’ve found everything–from purchasing the package to getting set-up–to be a really efficient process, which is perfect for my busy lifestyle.
Joe, 09 August 2007
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I like the simple choices with Direct Save Telecom. I don’t feel like I’m paying for unnecessary gadgets and gimmicks, while still maintaining a reliable and effective broadband connection. It would be nice to have round-the-clock technical support though; the one time I did lose connection was late at night and I was unable to call the customer support team. It would definitely help to have them open throughout the day and night. Whenever I have spoken to them however, they’ve been very helpful.
Geoff, 09 August 2007
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Initially I was a bit put off by how basic DST’s website was, but I soon realised it was this no-frills approach which makes their service such good value for money. They have just two packages but they make it really easy to decide which one is most suited to your needs. Plus a free modem is included with Option 4 so I feel like I’ve gotten quite a bargain, especially as I get unlimited usage. I think I’ve discovered a bit of gem in the ever-changing world of broadband.
Lucy, 09 August 2007
DST news
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Top 10 Broadband April Review
4th May 2007
Another month over and plenty more news has made the headlines at Top 10 Broadband. Firstly we... -
Top 10 broadband welcomes DST
20th April 2007
We are delighted to announce another new recruit to Top 10 Broadband, as we strive to become the...
Company history
DST stands for Direct Save Telecom, a UK-based telecommunications company which is part of the larger company Utilities UK Ltd. The company provides both broadband services and bargain priced calls to UK landlines. The dual expertise of the company means that it can provide a high quality service in both domains and, consequently, DST encourages customers to use them as a provider for both.
A benefit of switching to DST is that the company is well connected with major telecommunications such as with BT Wholesale which means they’ll be able to save you money on your existing call rates and line rental.
The company provides broadband to both business and domestic customers so DST has a detailed understanding of the market and is able to tailor the packages to customers’ needs. DST’s aim is to provide a dependable and reliable service and the company strives tirelessly to achieve this.
Member of the Internet Services Providers' Association
Member of the Broadband Stakeholder Group