Broadband News: Switching broadband

Over one in four Brits intend to change broadband provider once their current contract ends. Continue reading…

Broadband subscribers could be saving a lot of money by switching their provider, one expert has highlighted. Continue reading…

Consumers that are starting to feel the bite of the credit crunch can take many options to reduce their outgoings, including reducing their broadband speeds. Continue reading…

Nearly a quarter of British broadband customers are more likely to look for a cheaper provider in the current economic climate, a new survey has suggested. Continue reading…

Broadband users considering switching provider should look out for customer reviews before plumping for a deal, one expert says. Continue reading…

UK broadband customers are satisfied that they are receiving a fair deal, according to new research. Continue reading…

Broadband companies are among the utility providers increasingly willing to haggle with customers over contract fees. Continue reading…

The latest figures suggest more Brits are switching their broadband providers in a cost-saving exercise. Continue reading…

Customers looking around the UK broadband market for a better deal have been warned that price alone is not what deals should be judged on. Continue reading…

Broadband provider Tiscali has egg on its face after an old customer was sent letters threatening him with disconnection. Continue reading…

Broadband users should take advantage of the drop in charges experienced over the past year, one expert has advised. Continue reading…

While many broadband customers seem intimidated by the hassle of switching providers, one expert has claimed any hassle is worthwhile in the long-run. Continue reading…

Prospective broadband customers could save money by opting for bundles, but should choose carefully. Continue reading…

Despite the ongoing credit crunch, broadband customers are still paying too much, according to the results of new research. Continue reading…

British consumers should take the time to choose their broadband package carefully, according to one firm. Continue reading…

Many new broadband customers are tempted by the introductory offers put forward by providers, according to new research. Continue reading…

A package aimed at those feeling the effects of the credit crunch has been put together by one broadband provider. Continue reading…

Brits have demonstrated their love for broadband in the results of a new survey. Continue reading…

Broadband customers should ditch their BT landlines in order to make a handsome saving, one independent financial advisor has recommended. Continue reading…

Brits considering switching over their broadband contracts this summer can reap the benefits, according to one independent financial advisor. Continue reading…

Broadband providers Tiscali and BT have entered into a row which has stemmed from BT’s apparent targeting of its rival firm’s customers. Continue reading…

The main reason that broadband users are switching providers is due to price, new research has suggested. Continue reading…

Consumers looking to save money on broadband have been advised to switch providers. Continue reading…

For those people keen to take advantage of new broadband offers, advice has been given to avoid getting stung by hidden costs. Continue reading…

For those looking to switch broadband provider, one advisor has offered tips on making the process run smoothly. Continue reading…

Ofcom has announced that it will be issuing enforcement notifications to a number of UK broadband providers to protect consumers. Continue reading…

Customers confused about technical jargon have been given practical advice on choosing the right broadband package. Continue reading…

Many UK broadband suppliers are failing to comply with regulations designed to make it easier for customers to switch from one provider to another, a new report has found. Continue reading…

A more consistent method of allowing consumers to switch their internet service provider (ISP) via a migration authorisation code (MAC) should be established in the UK, it has been claimed. Continue reading…

Consumers could find they benefit in three different ways by switching their broadband providers, it has been claimed. Continue reading…

UK broadband users are missing out on significant savings by failing to shop around for the best deal, it has been claimed. Continue reading…

UK ISP Prodigy has been fined £30,000 for failing to provide information over its compliance with regulations governing migration between broadband providers. Continue reading…

Broadband users looking to change provider are still being subjected to lengthy and inconvenient delays, it has been claimed. Continue reading…

Consumers who shop around for bundled television, broadband and phone calls deals could be saving themselves up to £500 per year, it has been claimed. Continue reading…

Changing broadband provider could be made easier and quicker if more responsibility was transferred to the providers, it has been claimed. Continue reading…

A new survey has revealed that the internet has become so popular now that more people are choosing to socialise online rather than in person. This new research has shed more light on the continued rise of social networking sites such as Facebook, MySpace and MSN Messenger by claiming that 780,000 individuals in the UK spend 24 days a year in total on social networking sites.
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Is free broadband suffering a backlash as paid-for services boom again?

Major UK broadband comparison site Top 10 Broadband (www.top10-broadband.co.uk), today suggested that free broadband is no longer the attractive offer it was a year ago.
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Well, according to Virgin Media many Britons are spending far too much on broadband, by failing to shop around for the most appropriate deal for them. The most common error made by shoppers is to buy expensive gadgets for their internet connection which are unnecessary for the requirements of the user. This is particularly so for users who find basic functions a difficult task but are led into buying hi-tech gadgets through advertising and misleading information. Continue reading…

The digital divide between countries in the UK is narrowing according to a report from Ofcom. Overall access to broadband increased from 35% to 45% between 2005 and 2006. However by the forth quarter of 2006, broadband penetration reached an unbelievable 50%, a rise of 43% on 2005.
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BT are expected to announce by the end of the week that they have overtaken Virgin Media to once again be the largest supplier of broadband in Britain.
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Following the very public spat with BSkyB, Virgin Media have announced a loss of 46,900 customers within the first three months of the year.
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The news by Epitiro is from their Q1 2007 Internet Performance Indicator Report, and also shows TalkTalk moving into the top 5 for the first time, joining Pipex, AOL, Demon and BT who have been at the top now for the forth consecutive quarter. The table (shown below) is based on technical performance, therefore customers with these providers should experience better connection and faster connection speeds. Orange and Virgin who in Q4 2006 were third and fifth respectively were not in the new top 5.
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Developers at Power chipset provider DS2 have created a new line of applications which use a power line to access broadband. The products allow you to stream data, video, music and IPTV around your house at speeds up to 200Mb/s. however likely speeds are likely to average around 90-100Mb/s and the lowest 30-40Mb/s still much higher than anything available currently.
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Top 10 Broadband launch new website – 30 April 2007

Are you getting your best broadband deal?

Major UK broadband comparison site Top 10 Broadband (www.top10-broadband.co.uk) today launches a fully redesigned website incorporating a revolutionary postcode checker, a broadband switching tool including ‘deal beating’ technology, a daily news section and more industry-leading broadband comparison functions. Continue reading…

According to MoneyExpert.com who yesterday gave their quarterly results for 2007 Q1 (reporting on the switching index on personal and household products); the percentage of people who have switched broadband in the last 6 months has risen by 12%.
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When rumours of the Pipex takeover started, four major companies were said to be interested: BT, Carphone Warehouse, BSkyB and Virgin Media. All were reportedly very interested in procuring the sixth largest UK internet provider, however matters may have taken a turn for the worst for Pipex if they expected a bidding war. Continue reading…

It is now exactly one year on since Carphone Warehouse introduced its TalkTalk ‘free broadband’ offer. Despite major delivery issues the service was an unexpectedly huge success, and caused a massive price war within the industry. So one year later, how is free broadband doing? Continue reading…

BT announced today that from May 1st 2007, they will cut the price they charge other ISPs to use their lines by 9%, as they reiterate their commitment to a competitive market in UK broadband. Continue reading…

As published on our news website on the 8th March 2007, Ofcom announced that almost 27,000 people had complained to Ofcom about their broadband service. However Ofcom have now come back and stated that it is almost double this original number, with 51,004 complaints between 1st January and 23rd October 2006. Continue reading…

Fresh news over the weekend has speculated that Virgin Media (currently the largest broadband provider in the country) is going to buy out Pipex for about £470m, possibly this week.

If the move goes ahead, Virgin Media will add Pipex’s 570,000 customers to its current 3.3m customers, however this may place Virgin Media in hot water with the competition commission body over its market share. Continue reading…

Orange gets bitten by Watchdog

At 8pm Wednesday 21st March the eagerly expected results from the BBC Watchdog report were televised. Watchdog specifies that this is not a statistical summary of the whole population’s views but a snapshot from the 50,000 people who voted. It is important to know Continue reading…

BT announced on the 16th March that they are going to step in and help Biscit broadband customers, after Biscit Internet recently went into administration.

From Monday 19th March (today), Biscit Internet customers (and there are around 6500 of them) can call a special helpline at BT Wholesale to obtain a Migration Authorisation Code (MAC). This will enable Continue reading…

According to data taken from almost 5,000 people, the smaller ISPs are performing better, with the likes of Be Broadband, Eclipse and Namesco averaging 9 out of 10 for customer satisfaction. These scores are based on reliability, speed, billing, technical service and customer satisfaction. Continue reading…

One of the leading broadband comparison sites ‘Compare-UK-Broadband’ has rebranded to Broadband Finder, so we thought we would take this moment to take a look at some of the broadband comparison sites currently on the market.

One of the major players is uSwitch, who have discovered Continue reading…

From the 14th of February new Ofcom regulations come into affect making it far easier to swap broadband suppliers. The new rules inhibit companies from charging customers a fee to change providers, those who do charge a fee face a heavy fine from Ofcom.

In order to change broadband suppliers, customers have to ask for a Migration Authorisation Code (MAC) which is Continue reading…