Broadband News: Virgin Media

Virgin Media has sent over 800 letters out to broadband customers suspected to have downloaded music illegally. Continue reading…

A complaint made by BT relating to an advertising campaign conducted by rival broadband provider Virgin Media has been upheld. Continue reading…

Virgin Media has been found in breach of advertising codes following a mailing campaign featuring a stylised bullet hole in the letter. Continue reading…

Telecoms provider Virgin Media has announced its entrance into the mobile broadband market with the release of a new USB dongle. Continue reading…

With the launch of Big Brother on Thursday, Virgin Media unveiled their new sponsorship idents. Continue reading…

Virgin Media is to send letters to its customers urging them to stop downloading music illegally or face punitive action. Continue reading…

Virgin Media has announced that it has attracted 88,400 new broadband subscribers in the first three months of 2008. Continue reading…

Virgin Media is reviving short films for anyone with a broadband connection as part of a new promotion. Continue reading…

UK broadband provider Virgin Media has announced that some young Britons are earning as much as £60,000 online each year. Continue reading…

Recent reports that Virgin Media was to be targeted by a consortium of private investors have been denied. Continue reading…

Internet service provider Virgin Media has announced significant gains in the number of people using its broadband, phone and TV packages. Continue reading…

Virgin Media customers have been left without email services after a mysterious bug affected one of the company’s central email clusters. Continue reading…

Virgin Media’s new corporate structure aims to provide a better level of service for customers, according to a company spokesperson. Continue reading…

A Virgin Media broadband advertisement accused of being misleading has been cleared by the Advertising Standards Authority (ASA). Continue reading…

Virgin Media has announced that it will upgrade existing customers’ broadband accounts to enable access to faster internet services. Continue reading…

Internet users on Virgin Media’s L tier of broadband packages are to receive a free upgrade to a faster connection, the company has revealed. Continue reading…

Virgin Media is offering customers signing up for its combined video on-demand and broadband package, its V+ Box, for half price. Continue reading…

Virgin Media customers were left without internet connections last night, following an outage. Continue reading…

Virgin Media’s broadband customers have been hit with a phishing scam from fraudsters purporting to represent their ISP, it has been reported. Continue reading…

Virgin Media’s triple play deal offer represents the best value bundle for use by families throughout the European Union last year, it has been claimed. Continue reading…

Virgin Media will launch a 50Mbps broadband package next year, according to the firm’s acting chief executive officer. Continue reading…

Rival ISPs Virgin Media and Sky have fired their first broadsides in the battle to capture a slice of the lucrative Christmas market. Continue reading…

Virgin Media has once again been rapped by the Advertising Standards Authority (ASA) over misleading claims about its broadband services. Continue reading…

Virgin Media has confirmed it has reduced customer churn in the third quarter, following mass migration from its service during the previous period. Continue reading…

Virgin Media is expected to report a decline in the number of customers leaving its broadband service, it has been reported. Continue reading…

Virgin Media will focus its marketing on improved broadband services following its spat with BSkyB over access to premium pay-TV channels, it has been reported. Continue reading…

Broadband provider Virgin Media is to extend trials of mid-range broadband services to three towns in Lancashire. Continue reading…

One of the UK’s largest ISPs is to test its new 50Mbps networks in three Kent towns. Continue reading…

Virgin Media’s broadband packages are to be sold in Carphone Warehouse stores, it has been announced. Continue reading…

The chief executive of Virgin Media has resigned with immediate effect, according to a statement from the company. Continue reading…

Virgin Media has postponed the sale of the company, amid a credit crunch which has squeezed the private equity sector. Continue reading…

Virgin Media’s customer base of broadband subscribers swelled by 51,000 during the second-quarter, it has been announced. Continue reading…

The Advertising Standards Authority (ASA) has upheld complaints that two Virgin Media advertisements were "misleading" and has told the firm not to run them again. Continue reading…

A deal has been brokered between the football league and Virgin Media to offer match action over customer’s mobiles and broadband connections.
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As reported on the 22nd May in the TTBB news story “Virgin Media about to be bought for £7.5 billion?” Virgin Media looks likely to be bought by a private equity firm.
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Cable TV, broadband and phone provider Virgin Media yesterday claimed that they have seen a reduction in the number of customers who are migrating from their service to Sky, following the removal of Sky’s basic channels.
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Well, according to Virgin Media many Britons are spending far too much on broadband, by failing to shop around for the most appropriate deal for them. The most common error made by shoppers is to buy expensive gadgets for their internet connection which are unnecessary for the requirements of the user. This is particularly so for users who find basic functions a difficult task but are led into buying hi-tech gadgets through advertising and misleading information. Continue reading…

Big Brother 8 was launched yesterday with Virgin Media as their new sponsors. 6.2 million people tuned in to see the launch, which had the surprise of an all female house. The audience peaked at 8 million viewers (a 35% share of the audience) which equals the previous highest peak of viewers for a BB launch.
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A private equity consortium spearheaded by US group Providence Equity Partners, is considering a $15 billion (£7.5 billion) for Virgin Media.
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The ongoing saga of the Pipex sale entered a new stage today with rumours that Tiscali may buy the company.
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As reported at Top 10 on Monday, BT have released their figures for the year so far, and again as predicted BT are now the largest broadband provider in the UK, surpassing Virgin Media.
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BT are expected to announce by the end of the week that they have overtaken Virgin Media to once again be the largest supplier of broadband in Britain.
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Following the very public spat with BSkyB, Virgin Media have announced a loss of 46,900 customers within the first three months of the year.
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The news by Epitiro is from their Q1 2007 Internet Performance Indicator Report, and also shows TalkTalk moving into the top 5 for the first time, joining Pipex, AOL, Demon and BT who have been at the top now for the forth consecutive quarter. The table (shown below) is based on technical performance, therefore customers with these providers should experience better connection and faster connection speeds. Orange and Virgin who in Q4 2006 were third and fifth respectively were not in the new top 5.
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Virgin has announced a range of capping measures for heavy internet downloaders during peak hours. Virgin Media views peak hours as between 4pm and midnight, and they claim that this speed cap will only affect 5% of users from each tier of their service. Continue reading…

A new report published by the Centre for Telecoms Research believes that consumers will pay on average around £10 per month for high-speed broadband access as intense competition between ISPs lowers the price. Continue reading…

Weeks ago Top 10 Broadband news informed you of the initial Virgin Media and BskyB squabble at the start of Virgin Media’s launch. For several weeks since, it has been quiet on that front, with Virgin seemingly worse off with a TV service missing key big names. However after mutually attacking advertising from both sides, Virgin Media are attempting to bring the feud to a climax by taking BSkyB to the High Court. Continue reading…

When rumours of the Pipex takeover started, four major companies were said to be interested: BT, Carphone Warehouse, BSkyB and Virgin Media. All were reportedly very interested in procuring the sixth largest UK internet provider, however matters may have taken a turn for the worst for Pipex if they expected a bidding war. Continue reading…

Virgin Media are keeping up the pressure on their rivals, with news of yet another fresh service. The group are reportedly poised to ink a contract with Cable and Wireless to supply UK customer’s with non-cable broadband – helping expand their broadband reach even further. Although this has not been

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BT’s struggling Pay-TV service, BT Vision, is in the process of brokering a deal with betting firm Ladbrokes, which will enable subscribers to be able to bet during actual sporting events.

BT aim to give BT Vision a spark of life as since it’s launch in December 2006, only 5,000 subscribers have been obtained, of which is believed that 40% of this total is BT employees. Continue reading…

In the world of broadband there never seems to be a dull moment, and March 2007 proved no different. Here at Top 10 we like to keep an eye on all the news and report back to you all the important and interesting stories.

February’s main story was the Virgin/BSkyB battle, which continued Continue reading…

We often talk about the big players in the broadband market, but do we actually know who the biggest are, and how much of the market they actually hold?

Well we at Top 10 Broadband would like to illuminate the figures so that you can see who is the biggest and who possesses the weight to throw around. Continue reading…

Fresh news over the weekend has speculated that Virgin Media (currently the largest broadband provider in the country) is going to buy out Pipex for about £470m, possibly this week.

If the move goes ahead, Virgin Media will add Pipex’s 570,000 customers to its current 3.3m customers, however this may place Virgin Media in hot water with the competition commission body over its market share. Continue reading…

Orange gets bitten by Watchdog

At 8pm Wednesday 21st March the eagerly expected results from the BBC Watchdog report were televised. Watchdog specifies that this is not a statistical summary of the whole population’s views but a snapshot from the 50,000 people who voted. It is important to know Continue reading…

Following pressure from customers, the media and particularly uSwitch, Toucan on Wednesday agreed to stop advertising ‘unlimited broadband’.

The term ‘unlimited broadband has caused Continue reading…

Virgin have announced that in May this year (2007), they are expanding their XL package from 10Mb/s to 20Mb/s. Rumours had been circulating for quite a while, however it is now confirmed that this will happen in May. This is a drive to attract new customers, particularly after the ongoing fiasco between them and Sky. Although Continue reading…

PC users using Windows Vista, are struggling to connect to the internet with some ISPs as the broadband installation discs are proving difficult to read. Vista seems to be struggling with Virgin Media, Tiscali and Orange along with many others, as the installation discs do not seem to be compatible with the Vista operating system. Continue reading…

Well what a month it’s been in the world of broadband. There’s been new legislation, new technology and big arguments to settle. There was Ofcom’s new regulations on MAC codes, the launch of IPTV and Virgin Media’s and BSkyB’s now notorious disagreement. Continue reading…

This morning it was confirmed that Virgin Media has removed some of the BSkyB channels from its service after a bitter feud over TV rights. Virgin Media have accused BSkyB of raising their prices too high, with BSkyB claiming that the rises are justified. Continue reading…

On the 28th February 2007 Virgin Media announced their intentions to double their top-tier cable broadband service, currently at 10Mb/s to 20Mb/s. The upgrade is aimed to be completed by June 2007 on condition that Continue reading…

Competition is set to increase within the triple play services (Broadband, Phone and Television), as Tiscali announced this week that on the 1st March 40,000 Homechoice subscribers will automatically Switch to Tiscali TV. Currently this service is only available in London and Stevenage, but there are plans to reach the Midlands and the North West by mid-2007. By the close of 2007 Tiscali aims to make Tiscali TV accessible to over 10 million homes. Continue reading…