BT has announced plans to slash the cost of its line rental by £6 for millions of users on lower incomes. Continue reading…
Broadband News: BT
BT I-Plate will not necessarily increase speed, says expert
6th October 2008
BT’s new I-Plate device, although undoubtedly featuring some speed-increasing qualities will not work for everybody, one expert has warned. Continue reading…
BT I-Plate released
1st October 2008
A device developed by BT Wholesale to improve broadband speeds will be supplied to communications providers from today (Wednesday, October 1st). Continue reading…
Phorm begins BT tests
30th September 2008
Advertising technology company Phorm is to start a behavioural targeting trial in conjunction with BT today (Tuesday, September 30th). Continue reading…
Northern Ireland minister meets BT chief
26th September 2008
A BT chief has discussed plans for a next-generation network with the first minister of Northern Ireland. Continue reading…
BT connections affected as thieves strike again
26th September 2008
Broadband connections in east London were hit when thieves broke into BT’s Commercial Road telephone exchange. Continue reading…
Wales 1st on agenda for BT’s 100Mb
18th September 2008
Ongoing talks could see Cardiff named as the first city in the UK to enjoy 100Mb fibre-optic high-speed broadband thanks to BT’s planned network. Continue reading…
BT Vision in NBC Universal movie deal
18th September 2008
BT Vision has scored a hit for its HD on-demand movie service, striking a deal with NBC Universal. Continue reading…
BT iPlate given thumbs up
11th September 2008
It does exactly what it says on the tin - that is the verdict of one reviewer trying out BT’s iPlate device. Continue reading…
BT restricts P2P speeds
3rd September 2008
BT has confirmed that it limits peer-to-peer (P2P) file transfers for the collective benefit of its customers. Continue reading…
BT domination of fixed-line
1st September 2008
BT dominance of the UK home broadband market has been underlined, with newly-released figures estimating the firm welcomes a new customer every 40 seconds. Continue reading…
RDAs and Ofcom central to BT’s fibre-optic plans
20th August 2008
Both Ofcom and Regional Development Agencies (RDA) are integral to BT’s plans to roll-out a £1.5 billion high-speed fibre-optic network across the UK, the telecoms giant has recently emphasised. Continue reading…
BT high-speed network could come at cost
19th August 2008
Broadband users wishing to sign up to use the high-speed fibre-optic network planned by BT could be asked to fork out a little extra, according to new reports. Continue reading…
BT Digital Vault pricing changes
19th August 2008
BT will encourage broadband users to set up a subscription to its Digital Vault file back up service. Continue reading…
Ditch BT landline, says IFA
4th August 2008
Broadband customers should ditch their BT landlines in order to make a handsome saving, one independent financial advisor has recommended. Continue reading…
New broadband support line
4th August 2008
A new support service set up by BT will help broadband subscribers on a range of issues. Continue reading…
BT in exclusive online offer
31st July 2008
BT has made a tantalising new offer to customers looking around for the best home broadband deals. Continue reading…
BT in Ireland speed-up
31st July 2008
BT has announced plans to speed-up its broadband network in Ireland. Continue reading…
BT Cornwall connections cut
25th July 2008
A recent loss of broadband connection in Cornwall caused significant disruption to local businesses. Continue reading…
BT plans are not enough, says expert
24th July 2008
BT’s plans to develop a new high-speed fibre-optic network in the UK are encouraging but could be more comprehensive, according to on expert. Continue reading…
BT Home Hubs an international success
22nd July 2008
BT’s Home Hubs have proved to be an international success with the news that over three million of the devices have now been shipped overseas. Continue reading…
BT seeks public sector help
22nd July 2008
BT is seeking the help of the public sector in implementing its new £1.5 billion fibre-optic broadband network. Continue reading…
Research group downplays BT plans
22nd July 2008
BT’s plans for a super-fast fibre-optic broadband network to be implemented across the UK have been downplayed by one IT research group. Continue reading…
Copper removal technique could aid BT
21st July 2008
BT’s plans for a UK-wide fibre-optic network could be aided by a unique copper cable removal technique. Continue reading…
BT fibre-optic strategy is ‘risky’
21st July 2008
BT’s plans to implement a super-fast fibre-optic broadband network across the whole of the UK contains an element of risk, according to one expert. Continue reading…
BT and Tiscali in broadband dispute
21st July 2008
Broadband providers Tiscali and BT have entered into a row which has stemmed from BT’s apparent targeting of its rival firm’s customers. Continue reading…
BT launches new Home Hub
18th July 2008
BT has launched its new Home Hub, promising the device provides up to twice the wireless range of other UK broadband providers. Continue reading…
BT broadband advert approved
17th July 2008
An advertising campaign for BT Total Broadband has been given the green light after winning the approval of the Advertising Standards Agency (ASA). Continue reading…
Orange reprimanded for BT comparison
16th July 2008
Orange has been rapped by the Advertising Standards Agency (ASA) after it was decided that a comparison made between BT’s broadband services and its own was misleading. Continue reading…
Ofcom welcomes BT fibre-optic plans
16th July 2008
Ofcom has welcomed BT’s planned £1.5 billion investment into a high-speed fibre-optic network in the UK. Continue reading…
BT announce Setanta deal
15th July 2008
BT has announced that its BT Vision packages are set to come with a free offering of Setanta Sports 1 included. Continue reading…
BT in fibre-optic investment
15th July 2008
BT has announced plans for a major investment into a high-speed fibre-optic broadband network across the UK. Continue reading…
Scottish islands get connected
8th July 2008
BT has set about connecting the Scotland’s Northern Isles to its 21st Century Network (21CN). Continue reading…
Virgin Media complaint upheld
2nd July 2008
A complaint made by BT relating to an advertising campaign conducted by rival broadband provider Virgin Media has been upheld. Continue reading…
Introduce naked DSL, says VoIP provider
1st July 2008
Naked DSL should be introduced in the UK, according to the managing director of one VoIP service provider. Continue reading…
BT in illegal downloader threat
30th June 2008
BT has adopted a policy of threatening broadband customers who are found to illegally download music from the web with disconnection, according to reports. Continue reading…
BT Accelerator comes under criticism
26th June 2008
BT Broadband’s Accelerator - the service the broadband provider offers to maximise customers broadband speeds - has come under criticism from some quarters. Continue reading…
BT makes NI reassurances
26th June 2008
BT has reassured residents of Northern Ireland that the country has 100 per cent broadband coverage. Continue reading…
BT admits to Shetlands fault
20th June 2008
Broadband provider BT has accepted responsibility for a network fault which left residents in Shetland without internet access. Continue reading…
Phorm ‘failed to mention trials’
18th June 2008
Internet marketing firm Phorm neglected to mention to the Home Office that it had conducted secret software trials on BT users. Continue reading…
BT customers offered help with speeds
13th June 2008
The first step to take for BT users struggling with slow speeds is to assess whether it is a company fault or an internal wiring issue. Continue reading…
Expert slams BT fibre-optic trial
12th June 2008
BT’s upcoming fibre-optic trial in Ebbsfleet will not significantly test high-speed broadband infrastructure, it has been suggested. Continue reading…
BT offers broadband speed-up service
11th June 2008
A new service to tune-up consumers’ computers with a view to enhancing their broadband speed is being launched by BT, it has been reported. Continue reading…
BT could offer discount fibre-optic broadband
10th June 2008
BT has asked Ofcom for permission to offer customers in Ebbsfleet discount fibre-optic broadband services in order to complete trials. Continue reading…
Commissioner rules out action on Phorm
10th June 2008
The Information Commissioner’s Office (ICO) has ruled out punitive action over BT and Phorm’s secret advertising trials in 2006. Continue reading…
100,000 BT customers ’sharing connections’
5th June 2008
More than 100,000 UK broadband users have signed up to BT Fon, which allows subscribers to share wireless connections with other users. Continue reading…
BT launches ethernet over 21CN
4th June 2008
BT has announced the launch of wholesale ethernet services over its 21st Century Network (21CN) to improve business broadband. Continue reading…
Ofcom ‘could support BT price rise’
2nd June 2008
Telecoms regulator Ofcom has announced a review of BT Openreach’s pricing policies in a move that may increase the cost of broadband. Continue reading…
BT and 3 Ireland sign new mobile broadband deal
30th May 2008
BT has agreed to assist 3 Ireland in a new development to bring 7.2 Mbps mobile broadband services to customers across the country. Continue reading…
Couple ‘missing out on broadband’
30th May 2008
A couple who live just 15 miles outside of Aberdeen have been told they will probably never get home broadband access. Continue reading…
BT unbundling ‘gives users more choice’
30th May 2008
A new Ofcom report has concluded that BT’s Openreach division has significantly increased competition in the broadband marketplace. Continue reading…
BT offers Option 1 for £4.95
30th May 2008
For a limited period, BT is offering new customers its Option 1 Broadband package for £4.95 per month. Continue reading…
BT denies router vulnerability
29th May 2008
Following reports that its Home Hub routers were vulnerable to hackers, BT has denied that its customers are at an increased risk. Continue reading…
BT Fon wins wireless award
23rd May 2008
A partnership between BT and Fon has been commended at the Wireless Broadband Innovation Awards 2008. Continue reading…
‘Dutch courage’ fuels BT turnaround
16th May 2008
With BT chief executive Ben Verwaayen leaving at the end of this month, the Guardian looks back at the progress he has made. Continue reading…
BT connects 12.7m customers
15th May 2008
Telecoms provider BT has announced that its Wholesale division was responsible for connecting 12.7 million broadband customers up to March 31st. Continue reading…
BT and O2 join forces
14th May 2008
Broadband providers BT and O2 have announced a five-year partnership to enhance network performance for O2’s mobile broadband customers. Continue reading…
BT takes broadband outdoors
7th May 2008
BT has announced that it will now be offering customers an internet-capable smartphone as part of its Total Broadband Anywhere package. Continue reading…
‘Father of broadband’ leaves BT
9th April 2008
Ben Verwaayen, hailed as the man responsible for bringing broadband to Britain, has left BT. Continue reading…
BT admit ad trials
4th April 2008
Following much recent speculation, BT has admitted trialing new advertising software on unknowing broadband customers. Continue reading…
21CN broadband locations revealed
1st April 2008
Some of the first UK locations to benefit from BT’s new high-speed broadband services have been revealed. Continue reading…
BT Total Broadband from £7.95
1st April 2008
BT is now offering customers its Total Broadband Option 1 package from £7.95 per month for the first three months. Continue reading…
BT to offer free Terminal 5 Wi-Fi
27th March 2008
Customers flying from the new Terminal 5 building at Heathrow will be able to access free Wi-Fi broadband services. Continue reading…
BT to compete with broadcasters
25th March 2008
BT has chosen a former BBC policy advisor to assist in its development of new broadband offerings, it has been noted. Continue reading…
BT urges action on speeds
13th March 2008
Telecoms supplier BT has urged internet service providers (ISPs) to adopt more transparent practices when it comes to advertising speeds. Continue reading…
BT buys TV to fix broadband
13th March 2008
An entire neighbourhood’s broadband connection problems have been fixed by BT after it supplied one household with a new TV. Continue reading…
BT halts service for RedTen
12th March 2008
BT has confirmed that it will no longer supply service to RedTen, which promised a free PC or laptop with its internet package. Continue reading…
BT web phone services ‘benefit consumers’
11th March 2008
Telecoms provider BT has announced the launch of new technology that it says will allow customers to use internet phone services easily. Continue reading…
BT broadband backs festival
4th March 2008
Telecoms provider BT has announced that for the first time it will be backing a major music festival this summer. Continue reading…
BT pitted against competitors
25th February 2008
BT media services supplied via broadband are being pitted against rival offerings from well-established industry competitors, according to media reports. Continue reading…
BT scraps customer support charges
22nd February 2008
BT has announced that it will stop charging broadband and telephone subscribers when they call its customer support service. Continue reading…
BT hits back with business offering
19th February 2008
BT has responded to claims that its business communications arm is struggling with a new package that will offer clients unlimited email access and internet calls. Continue reading…
BT offers top performance
14th February 2008
A new study of internet service providers (ISPs) has found that BT provided the best broadband service in 2007. Continue reading…
BT to team up with SSE
8th February 2008
BT and Scottish & Southern Energy (SSE) have signed a new deal which will enable the utility supplier to provide voice and broadband services. Continue reading…
BT remains biggest supplier
7th February 2008
BT’s sales results for 2007 demonstrate that it is still the UK’s largest broadband provider. Continue reading…
BT pricing consultation ‘could ire other ISPs’
6th February 2008
BT could be allowed to set higher levies for broadband providers using its network, according to reports today. Continue reading…
BT announce online Home Hub deal
5th February 2008
BT has today announced that it will give away a free Home Hub with its Option 1 package when customers sign up online. Continue reading…
BT support service a hit with customers
22nd January 2008
BT’s specialist broadband IT support service has provided ten million minutes of advice to subscribers since its launch 18 months ago. Continue reading…
BT Vision to screen Disney-ABC content
15th January 2008
BT has signed a deal with Disney-ABC to distribute their programmes on its new BT Vision service, it has been announced. Continue reading…
BT increases broadband market share
11th January 2008
BT has continued to increase its share of the UK broadband market despite the slew of rival ISPs offering competitive deals, new data has revealed. Continue reading…
BT buys Wi-Fi network for yacht owners
11th January 2008
BT has acquired a wireless network designed to serve the needs of yacht owners, it has been announced. Continue reading…
BT begins laying fibre optic broadband network
10th January 2008
BT has begun installing fibre optic cable as part of a trial of the network technology in Kent, it has been announced. Continue reading…
Microsoft and BT ink IPTV deal for Xbox 360
7th January 2008
Xbox 360 owners who subscribe to BT’s broadband services will be able to watch movies and sports in high definition with the launch of a new service, it has been announced. Continue reading…
Wireless broadband queries dominated BT’s Xmas helpline
4th January 2008
The lion’s share of calls to BT’s customer helplines over Christmas were concerned with wireless broadband connections, it has been revealed. Continue reading…
BT praised for opening up broadband market
11th December 2007
BT’s moves to open up the broadband market have been a success but more action is needed to foster even greater competition, the communications watchdog has said. Continue reading…
Free movie downloads with BT Vision
6th December 2007
Film fans with broadband connections will be able to download movies for free with the launch of a new advertising-funded service of BT. Continue reading…
BT row could ‘derail next-gen broadband network’
3rd December 2007
A row has erupted between BT and the government that could derail the domestic broadband revolution and the prospect of faster speeds in the UK, it has been reported. Continue reading…
BT inks broadband deal for Faroe Islands
27th November 2007
Improved broadband access will come to the Faroe Islands after a deal was agreed between BT and local telephony provider Faroe Telecom. Continue reading…
BT home security device completes trial
12th November 2007
Trials of a device which harnesses broadband connections to make houses more secure have been pronounced a success by BT and its partner Intamec. Continue reading…
BT broadband customer base surpasses 4m
12th November 2007
BT has retained pole position in the UK broadband market, new figures from the company have confirmed. Continue reading…
Liverpool wireless broadband scheme launches
9th November 2007
Liverpool residents are being invited to try out wireless broadband services as part of a four-day event to launch BT’s Wireless City scheme. Continue reading…
BT launches wireless broadband travel vouchers
30th October 2007
BT has launched a range of Wi-Fi vouchers, which travellers will be able to use all over the world. Continue reading…
BT launches SME broadband advice project
30th October 2007
BT has launched a new scheme to help the UK’s 4.5 million small to medium-sized businesses get the best out of their broadband packages. Continue reading…
BT takes action on Home Hub flaw
23rd October 2007
Broadband provider BT has announced it is taking steps to improve the security of its Home Hub router, following reports of its vulnerability to hackers. Continue reading…
BT announces new Home Hub
12th October 2007
BT has redesigned its wireless broadband router to make it the firm’s "most future-proofed hub yet". Continue reading…
BT launches Wi-Fi broadband challenge
9th October 2007
BT is to launch a competition to find the most creative and innovative applications for Wi-Fi broadband-enabled devices. Continue reading…
BT Openreach failing on broadband repair targets
9th October 2007
BT Openreach is lagging behind on repair targets on unbundled broadband lines, it has been claimed. Continue reading…
BT inks Wi-Fi deal
4th October 2007
BT has signed a deal with European Wi-Fi provider FON through which the telecommunications giant’s 3 million-plus broadband users will gain free use of hundreds of thousands of Wi-Fi hotspots. Continue reading…
BT buys IT firm
2nd October 2007
BT has acquired an IT company in a move intended to boost its presence in the business internet sector. Continue reading…
BT primes faster ethernet service
26th September 2007
The UK’s biggest ISP, BT, has moved a step closer to providing super-high speed networks, with the launch of a new product which could potentially provide speeds of 100Mbps. Continue reading…
BT Wholesale agrees Orange fixed line deal
25th September 2007
BT Wholesale and Orange have announced a major agreement that will see the former providing landline services for the latter. Continue reading…
BT prepares for high-speed discussions
24th September 2007
BT has revealed that it is set to discuss the possibility of developing an ultra-fast broadband network with the government later this year. Continue reading…
BT comments on future fibre networks
21st September 2007
The future of the UK’s networks has been in the news this week, with minister for competitiveness Stephen Timms announcing that greater government investment in high-speed services was on its way. Continue reading…
BT launches study of internet refuseniks
17th September 2007
BT is to study the minority of people who have resisted the lure of the internet. Continue reading…
BT expands Wi-Fi initiative
12th September 2007
BT has extended its Wireless Cities programme, which provides Wi-Fi connectivity in outdoor locations in towns and cities around the UK. Continue reading…
BT headlines fibre-optic technology forum
4th September 2007
BT is to headline an industry expo to discuss the future potential of fibre optic technology in broadband and communications applications. Continue reading…
BT broadband customer base tops 4m
3rd September 2007
BT’s broadband customer base now stands at over four million, making it the first provider to pass the figure. Continue reading…
BT and Sony ink broadband deal for PSPs
23rd August 2007
BT and Sony are set to launch software to enable Playstation Portable owners with broadband connections to access telephone services, it has been reported. Continue reading…
BT to trial fibre-optic networks next year
16th August 2007
BT could begin trialling super-fast fibre-optic networks as early as next year, it has been revealed. Continue reading…
BT ‘not complaining about implications of iPlayer’
14th August 2007
BT has moved to distance itself from reports expressing disquiet over the effect the BBC’s iPlayer would have on broadband speeds. Continue reading…
BT internet considering trialling ultra-fast broadband
3rd August 2007
BT internet is in preliminary talks about trialling broadband technology capable of delivering speeds of between 50 megabytes per second (Mbps) and 100Mbps, it has been reported. Continue reading…
BT increases its lead as the biggest ISP
26th July 2007
BT confirmed this morning that they have met their targets and achieved a 3 per cent increase in first quarter core earnings and revenue, pushing them further ahead in the highly competitive broadband market.
Continue reading…
BT thinking about faster broadband
19th July 2007
BT announced today that they are considering the case for an ultra-fast broadband network capable of achieving speeds of up to 50 Megabits per second (Mb/s).
Continue reading…
BT on top again as Epitiro names the top 5 performing ISPs
17th July 2007
BT has once again been placed at the top of Epitiro’s Consumer ADSL Internet Performance Indicator Report for an astonishing fifth time in a row. The report examines a number of different aspects from a consumer ISP’s service including connection reliability, connection speed, download speed and ping rate (measures response rates to information requests). A fast ping time is generally desirable for online gamers.
Continue reading…
BT acquire Madasafish with Brightview buy-out
6th July 2007
BT has announced today that they have agreed to acquire Madasafish with the purchase of the Brightview Group Limited which runs the ISP, Brightview plc have preliminarily accepted an offer from BT of £15.8 million.
Continue reading…
BT launch black Home Hub and take on Apple in the cool-black-gadget stakes
3rd July 2007
Possibly inspired by the hugely successful black Apple iPod, BT have today announced the launch of their limited-edition ‘black Home Hub’ free with Option 2 and Option 3 on BT Total Broadband packages (£30 extra on Option 1).
Continue reading…
BT launch credit card that helps reduce the cost of phone and broadband
27th June 2007
BT has announced that they will be releasing a new credit card which will be linked to customer’s phone and broadband accounts. This means every time a customer makes a purchase on their credit card they will receive a reduction on their BT broadband and phone bill.
Continue reading…
Top 10 Broadband May Review
8th June 2007
Once again we here at Top 10 Broadband have been working our socks off to help provide you with the best broadband comparison site on the web, and without being too smug, we think we’re doing a pretty good job too.
Continue reading…
21CN – Do you know what it is?
5th June 2007
21CN is BT’s mysterious new next generation network – quoted as ‘an advanced communications network for the future’ according to their website.
Continue reading…
Sony PSP to compete with iPhone by getting broadband
24th May 2007
Sony has agreed a deal with BT to provide broadband access to the Sony PSP, which will transform the PSP into a mobile phone and internet appliance.
Continue reading…
Post Office to deliver broadband
21st May 2007
As revealed last Friday on Top 10 Broadband, BT Wholesale and the Post Office have teamed up and signed a strategic agreement lasting four years and worth £750 million.
The agreement aims to expand the level of services the Post Office currently offers, and increase revenue though different avenues due to a loss in revenue in its traditional business.
Continue reading…
Is Tiscali going to buy Pipex?
18th May 2007
The ongoing saga of the Pipex sale entered a new stage today with rumours that Tiscali may buy the company.
Continue reading…
BT goes top and is stamping its authority
18th May 2007
As reported at Top 10 on Monday, BT have released their figures for the year so far, and again as predicted BT are now the largest broadband provider in the UK, surpassing Virgin Media.
Continue reading…
99.8% have access to broadband
16th May 2007
Recently it was revealed by the Secretary of State for Trade and Industry that 99.8% of UK residents now “have access” to broadband – a figure which demonstrates the near-absolute reach of internet access across the country.
Continue reading…
BT to launch TV campaign for a new TV service to rival Virgin Media and Sky
15th May 2007
BT is launching a multi-million TV ad campaign in order to launch their new digital TV service BT Vision. The £10 million plus campaign goes live this Saturday, uses the tag line of ‘TV on your terms’, and feature Kris Marshall and Esther Hall who currently play partners Adam and Jane in BT’s current advertising. Two new 60 second clips will develop their story as they race home to watch TV.
Continue reading…
BT set to announce greatest share in broadband market
14th May 2007
BT are expected to announce by the end of the week that they have overtaken Virgin Media to once again be the largest supplier of broadband in Britain.
Continue reading…
Epitiro names BT as ‘Best Broadband Provider’
10th May 2007
The news by Epitiro is from their Q1 2007 Internet Performance Indicator Report, and also shows TalkTalk moving into the top 5 for the first time, joining Pipex, AOL, Demon and BT who have been at the top now for the forth consecutive quarter. The table (shown below) is based on technical performance, therefore customers with these providers should experience better connection and faster connection speeds. Orange and Virgin who in Q4 2006 were third and fifth respectively were not in the new top 5.
Continue reading…
Capital Fortune take BT blunder to the courts
30th April 2007
BT was rapped by a County Court judge last week, after cutting off a broadband connection for a mortgage company, claiming they were unable to rectify the situation.
Continue reading…
UK’s snail-pace broadband not broad enough
17th April 2007
Broadband services in the UK are severely lacking behind worldwide counterparts and huge investment is needed according to a report by the BSG (Broadband Stakeholder Group). Continue reading…
Broadband to average just £10 a month by 2011
16th April 2007
A new report published by the Centre for Telecoms Research believes that consumers will pay on average around £10 per month for high-speed broadband access as intense competition between ISPs lowers the price. Continue reading…
Plusnet makes broadband ‘your way’
13th April 2007
Plusnet have released a new broadband service aiming to be more personal for users, and may just change how other broadband providers supply their service. Continue reading…
Pipex broadband takeover hanging in the balance
12th April 2007
When rumours of the Pipex takeover started, four major companies were said to be interested: BT, Carphone Warehouse, BSkyB and Virgin Media. All were reportedly very interested in procuring the sixth largest UK internet provider, however matters may have taken a turn for the worst for Pipex if they expected a bidding war. Continue reading…
BT Wholesale to cut broadband prices to other ISPs
10th April 2007
BT announced today that from May 1st 2007, they will cut the price they charge other ISPs to use their lines by 9%, as they reiterate their commitment to a competitive market in UK broadband. Continue reading…
How long does it take to download with broadband?
5th April 2007
The length of time it takes to download something depends on the speed of your broadband connection.Obviously the faster the connection, the quicker the download will be. The time also varies depending on the size of the file, which may Continue reading…
Broadband makes ISDN redundant
4th April 2007
At the end of the year, BT is set to remove Integrated Services Digital Network (ISDN) services from consumer use. ISDN enabled a pay-per-use service, similar to a telephone, and had identical upload and download speeds of 64 kilobits per second. It proved very successful in the early days as customers were restless with dial-up and needed faster speeds. Continue reading…


































































