Users with super-fast broadband deals ‘are being ripped off’
24th December 2007
Fair usage limits are rendering super-fast broadband deals a rip off, it has been claimed.
According to Broadband Choices, consumers who have subscribed to a super-fast deal could find themselves kicked off their package after just 20 minutes to half and hour as a result of fair usage limits.
The limit means that users of Virgin Media’s super-fast package, which offers speeds of 20mbps, would use up by 3GB limit simply by downloading three movies during peak time.
After this point, they would only receive a connection speed of around 5Mbps for the next four hours.
Michael Phillips of Broadband Choices told the Times: "It defeats the purpose. These products urge people to download more often as they highlight top speeds.
"If you’re paying a premium, then you shouldn’t have the same restrictions as other customers who are paying less," he added.
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