In the world of broadband there never seems to be a dull moment, and March 2007 proved no different. Here at Top 10 we like to keep an eye on all the news and report back to you all the important and interesting stories.
February’s main story was the Virgin/BSkyB battle, which continued Continue reading…
From this morning (29th March 2007), BT have slashed their prices to give customers a better deal. The cuts have been widespread amongst their 3 options, with Option 1 only costing a meagre £8.95 a month. Continue reading…
Internet usage is on the up in the UK with 12 million subscribers to broadband in 2006 alone. This is due to cheap, widely available broadband connectivity and increased spending power, thus helping the rise in subscribers.
Informa in May last year put the UK as the most digital country in Western Europe, but Continue reading…
We often talk about the big players in the broadband market, but do we actually know who the biggest are, and how much of the market they actually hold?
Well we at Top 10 Broadband would like to illuminate the figures so that you can see who is the biggest and who possesses the weight to throw around. Continue reading…
As published on our news website on the 8th March 2007, Ofcom announced that almost 27,000 people had complained to Ofcom about their broadband service. However Ofcom have now come back and stated that it is almost double this original number, with 51,004 complaints between 1st January and 23rd October 2006. Continue reading…
Fresh news over the weekend has speculated that Virgin Media (currently the largest broadband provider in the country) is going to buy out Pipex for about £470m, possibly this week.
If the move goes ahead, Virgin Media will add Pipex’s 570,000 customers to its current 3.3m customers, however this may place Virgin Media in hot water with the competition commission body over its market share. Continue reading…
After the BBC Watchdog report on Wednesday 21st March was published, three of Brightview’s ISPs (Global, Waitrose and Madasafish) appeared in the top 4 of the proportional satisfaction survey.
Global appeared at the top with 95% satisfaction, with Waitrose and Madasafish placed second and forth respectively both with satisfaction levels over 90%. Continue reading…
Orange gets bitten by Watchdog
At 8pm Wednesday 21st March the eagerly expected results from the BBC Watchdog report were televised. Watchdog specifies that this is not a statistical summary of the whole population’s views but a snapshot from the 50,000 people who voted. It is important to know Continue reading…
UK Online is now on Top 10 Broadband and you can see their offers in our deal comparison. UK Online have re-launched their affiliate marketing program and are looking to increase their market share.
UK Online have four packages and have reduced the price of two of their products available on unbundled exchanges. They have also removed the connection fee for these two products (a saving of £25) for users who sign up before the close of April 2007. Continue reading…
So you’ve got yourself an Apple Mac and you want to get connected to broadband internet. Are all providers compatible? Do you need any extra software? Well here at Top 10 Broadband we aim to resolve your queries.
In theory all providers should be compatible with Apple Mac’s however some providers take more effort for Mac users. The broadband itself is no problem; however Continue reading…
BT announced on the 16th March that they are going to step in and help Biscit broadband customers, after Biscit Internet recently went into administration.
From Monday 19th March (today), Biscit Internet customers (and there are around 6500 of them) can call a special helpline at BT Wholesale to obtain a Migration Authorisation Code (MAC). This will enable Continue reading…
New research has indicated that by 2010 four out of five homes will have broadband, especially as the increase of IPTV is expected. The research undertaken by the Centre for Telecoms Research Ltd, believes that increased knowledge of services (and demand for IPTV) means Continue reading…
Following pressure from customers, the media and particularly uSwitch, Toucan on Wednesday agreed to stop advertising ‘unlimited broadband’.
The term ‘unlimited broadband has caused Continue reading…
Virgin have announced that in May this year (2007), they are expanding their XL package from 10Mb/s to 20Mb/s. Rumours had been circulating for quite a while, however it is now confirmed that this will happen in May. This is a drive to attract new customers, particularly after the ongoing fiasco between them and Sky. Although Continue reading…
Many customers are getting frustrated at the moment with many more being mislead about the service they are being provided by ISPs. Many broadband providers are offering ‘unlimited broadband’ so users can download as much content as they wish. However Continue reading…
Pipex has been quick to respond to media speculation over the continuing rumour that the ISP is to be taken over.
Pipex have stated that they have appointed an asset management company and the investment bank UBS to show Pipex the options they have in the future. However Pipex have confirmed Continue reading…
According to data taken from almost 5,000 people, the smaller ISPs are performing better, with the likes of Be Broadband, Eclipse and Namesco averaging 9 out of 10 for customer satisfaction. These scores are based on reliability, speed, billing, technical service and customer satisfaction. Continue reading…
Since its big £21 broadband and landline service launch in April 2006 Talk Talk has left many customers frustrated and some customers have even made claims at the small court.
The information taken from Continue reading…
On the 5th of March it was revealed that Biscit, the London based ISP has gone into administration. This comes shortly after the resignation of their CEO Hugh Paterson.
Many attempts at trying to reach senior staff at Biscit have been fruitless, as matters seem to go from bad to worse for the ISP. Continue reading…
Ofcom announced that from the 1st January to 23rd October, 26,926 separate complaints or ‘expressions of dissatisfaction’ were logged against Broadband providers. Ofcom stress that this figure is the total number of complaints received and that not all would be upheld. Continue reading…
The appeal of free phone calls massively overshadows the usage of paid for VoIP, according to a new survey by Point Topic.
Of the results taken Continue reading…
For an amazing third time running, BT Total Broadband has been voted the no.1 UK broadband provider.
BT came out best for speed and reliability and was the overall winner – apparently by quite a long way. Continue reading…
According to a recent study by Ofcom wireless broadband is just not ‘cutting it’ as it cannot compete on technology or cost grounds against optical fibre systems. Continue reading…
One of the leading broadband comparison sites ‘Compare-UK-Broadband’ has rebranded to Broadband Finder, so we thought we would take this moment to take a look at some of the broadband comparison sites currently on the market.
One of the major players is uSwitch, who have discovered Continue reading…
PC users using Windows Vista, are struggling to connect to the internet with some ISPs as the broadband installation discs are proving difficult to read. Vista seems to be struggling with Virgin Media, Tiscali and Orange along with many others, as the installation discs do not seem to be compatible with the Vista operating system. Continue reading…
Well what a month it’s been in the world of broadband. There’s been new legislation, new technology and big arguments to settle. There was Ofcom’s new regulations on MAC codes, the launch of IPTV and Virgin Media’s and BSkyB’s now notorious disagreement. Continue reading…
This morning it was confirmed that Virgin Media has removed some of the BSkyB channels from its service after a bitter feud over TV rights. Virgin Media have accused BSkyB of raising their prices too high, with BSkyB claiming that the rises are justified. Continue reading…
On the 28th February 2007 Virgin Media announced their intentions to double their top-tier cable broadband service, currently at 10Mb/s to 20Mb/s. The upgrade is aimed to be completed by June 2007 on condition that Continue reading…
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