MAC codes & switching broadband Icon

MAC codes & switching broadband

How to use your MAC code to switch on Top 10 Broadband

  1. Call your current broadband provider for your MAC code (see list below for numbers to call)
  2. Compare broadband deals or switch at Top 10 Broadband
  3. Sign up online with your chosen broadband provider and enter your MAC code when requested
  4. Your new broadband should be activated within 6-10 days

What is a MAC code?

MAC is an acronym of Migration Authorisation Code and is an individual 17-18 digit alphanumeric number. A MAC code can be issued by a broadband provider to help you switch to another supplier (usually within 6 to 10 days). When you sign up with your new broadband provider, your MAC code will have essential information they need to switch your broadband supply over to them (e.g. details of your phone exchange, type of line etc.)

What does a MAC code look like?

Each MAC code is an individual combination of letters and numbers - here are some example formats of what your MAC code will look like:

  • BBIP12345678/9AB12
  • BBDS12345678/9AB12
  • TIP123456789/AB12C
  • LXXX1234567/DC22J

How do you get your MAC code?

Simply phone your current broadband provider (see list below) and ask them for you MAC code to move your broadband. This should be provided within 5 days. Make sure you do not cancel your contract when you receive your MAC code as it may take 2 weeks before you are connected with your new broadband provider.

Full list of all the major broadband providers' telephone numbers

NamePhone number
4d internet01482 602 300
4 the internet01482 602 300
Ace internet08456 388 955
ADSL 4 Less08712 401 499
All Fast access08448 845 020
AAISP01344 400 999
Abel Internet08717 178 252
ADSL08704 215 308
Advance Internet02089 617 000
Albion02075 507 550
Allcomm08458 506 106
altohiway01635 573 350
Andrews & Arnold01344 400 999
AOL08703 202 020
Atlas Internet08700 949 660
Beaming08701 994 444
Big Boo02821 759 933
Breathe08707 473 970
Broadband quest01963 458 183
Broad Surf08718 712 661
Be0844 499 5555
BISCit08714 730 000
Blueyonder08451 420 000
Boltblue broadband08717 111 000
Brightview02076 653 000
BT0800 800 060
BTA Limited02088 714 240
Bulldog08004 048 151
Business Serve08714 251 111
Bytel02890 456 111
C2 Internet08456 580 040
Caledonia Broadband08456 443 964
Cairn-Systems08451 298 771
Care 4 free08701 609 901
Clara.net08453 552 000
COLT Telecomms08003 589 945
Community Internet01865 856 170
Custom Access08700 119 910
Dark Marketing08707 424 455
Data Comms Europe02071 010 223
Datanet08451 306 010
Demon08452 722 333
Dial Start08701 601 385
E7broadband.com08702 245 126
Eclipse07392 333 301
EFHBroadband.com08701 417 038
Elite UK Serve08707 415 898
Entanet08714 333 682
Fast.co.uk08708 813 278
Freedom 2 Surf08702 423 758
Freenet name08709 090 586
Freeserve08700 102 462
Fidonet08450 043 050
Firefly Internet08701 417 114
Force901142 965 198
Fusion Media Networks08707 709 101
Get Online Broadband08702 407 571
Global Internet08709 098 100
Greenbee08009 166 805
Goodwin01782 667 766
Griffin Internet08708 040 804
Home Choice08000 724 454
Hot chilli Internet08702 555 666
Houxou.com08707 425 398
ic2408701 601 381
ICM NetServ Solutions08000 277 872
IDnet08000 267 237
Interdart ltd01442 876 692
Internal Systems08704 448 494
Internet Central01782 667 766
Internet for Business08000 270 110
Inter ViVo Networks08453 459 234
Into Net08451 110 023
Inweb Networks08704 322 222
izR Solutions Ltd08707 451 515
karoo.co.uk01482 602 300
Ke Connect Internet01482 602 555
Kingston Comms01482 602 555
LCC Communications08702 427 443
Legend08451 110 009
London Web02083 494 500
Lumison08451 199 900
Lixxus08454 566 303
Madasafish0870 160 1386
Mailbox Internet08451 204 010
Merula08453 300 666
Metronet08451 400 083
Mistral Internet08707 516 300
Moving-edge.net08453 455 763
Namesco08453 633 630
NDO08453 633 630
Net plan Internet08707 518 345
Nets calibur UK08452 450 380
Net services08707 530 900
NewNet01329 226 722
Nildram08701 608 600
Nitrex08450 531 560
NTL08000 522 000
O208002 300 202
One.Tel08458 188 000
Onyx Internet08457 715 715
Orange08700 102 462
Pipemedia OnLine08714 250 007
Pipex08450 778 324
PlusNet08451 400 200
Powernet01908 605 188
Post Office08457 223 344
Prodigy Networks08704 671 000
Real Email08701 750 950
Redten08444 820 000
RM Internet for Learning08709 086 464
Rural Internet08700 053 916
SAQ.co.uk08707 377 707
Scotland Online08452 733 327
Scotnet08452 700 010
Selcom Broadband01904 788 181
Seriously internet08712 235 348
Sky08705 515 515
Skymarket08704 748 888
Spitfire02075 013 030
Star08001 384 443
Supanet08009 158 186
Talk-10108707 541 010
TalkTalk08000 490 049
Tele complete08454 561 116
Telephonica UK08707 530 900
Telewest08458 407 777
Tesco08456 508 000
Timewarp08707 571 155
Tiscali08450 774 488
Topletter08702 351 271
Total Web Solutions08707 879 888
Totalise08701 609 905
Toucan08000 613 615
Twang.net01635 239 000
UK Online08453 334 600
UKFast.net08454 583 535
Uniworld08454 584 510
UTV Internet08452 470 000
V2108714 245 521
Virgin Media08458 407 777
Virgin.net08450 451 303
VISPA08701 624 888
Voicenet02070 966 000
Waitrose.com08009 800 018
Wanadoo08700 102 462
Your Communications08001 953 734
Zen Internet08450 589 000
Zetnet Services Ltd08707 430 585
Zoo Internet02089 617 000

Your MAC Code is valid for 30 days after it is issued.