PlusNet Broadband

PlusNet offers the some of the most competitive rates going and it is this ‘no-frills’ service upon which its 10-year strong reputation is built. However, even their most basic package, Option 1, can be customised with the Broadband Your Way service to ensure that you get the best of both worlds.

If you don’t want to commit to a year-long contract PlusNet is happy to setup a pay monthly contract for a one-off payment of £40. However, if you opt for a 12-month subscription you will benefit from free installation.

Other features of this standard package, priced at just £9.99 per month, include:

• A Free Modem – USB compatible basic router for easy installation. This 1-port router is suited to households with one computer requiring internet access. Customisation options include an optional router upgrade to a wireless router for an additional £29.99. This means you can have up to 10 computers connecting to your broadband at once.
• Usage allowance of 1GB – Appropriate for light internet users wishing to surf the web and check e-mails. Additional usage can be bought if required, from just 75p/GB, contact PlusNet to find out about terms and conditions.
• Free overnight usage – This means effective use of broadband during off-peak times to ensure that connections are not clogged with lots of users.
• Firewall, anti-virus and anti-spam features as standard.
• Unlimited e-mail addresses and personal webspace of up to 250MB for creating your own website.
• VolP – This Broadband Phone application means you can use your broadband connection to make ordinary phone calls on a pay as you go basis.

PlusNet’s user-friendly policy means that, as well as creating your own individual package, you will be able to contact a customer support team at any time. The 24 hour Sheffield-based call centres allow you to ring up with any query and, because all the PlusNet offices are centrally located, any problems will be cleared up quickly and efficiently so you won’t be kept waiting on the phone.

Like the previous option, Option 2 provides you with a great value broadband deal with some additional features which make for a more comprehensive deal for more frequent internet users. You can still upgrade and adapt your package just as you wish with the Broadband Your Way service.

At £14.99 per month Option 2 includes:

• Free wireless router so you can setup immediately hassle-free with wireless around tour house.
• Option of a one-month trial contract if you want to test the water before making the commitment to sign up on a longer contract.

The added benefits of Option 2 include;

• Larger monthly download limit of 8GB which is perfect for more regular users. You’ll be able to surf and stream more freely, listen to online radio for longer and download larger files.
• Free overnight usage between midnight and 8am each day.
• The greater capacity of Option 2 also means that this package is gaming compatible for users who participate in online games such as World of Warcraft.

By opting for Option 2 you’ll also enjoy 120 minutes of free evening and weekend phone calls through your broadband connection, perfect for 9-5 workers. This option also includes VPN compatibility which means that employees of big businesses can access company networks in the comfort of their own homes.

Option 3 includes all the features of Options 1 and 2, including an optional one-month contract, and provides further bonuses for the more committed customers. Cost-wise it’s a step up at £19.99 and this added expense is paid off by the enhanced services PlusNet provide.

Option 3 provides

• Download allowance of 20GB, for a freer and more flexible broadband experience.
• Better deals on telephone calls, 240 free anytime minutes come as standard so calling UK landlines has never been easier or cheaper.

The more advanced technology of this package also means quicker broadband speeds for greater ease of use.

• According to PlusNet’s star system Option 3 allows for effective use of features such as Peer-to-Peer/BINARY USENET.
• These facilities allow you to use file-sharing software and services to send and receive TV shows, movies and lots more.
• For more information check out our Broadband Speeds page.

PlusNet also provide unique features to help you keep control of your internet usage so you don’t get caught out financially. The up-front costing policy lets you know exactly what you’ll spend and what you get for your money. As well as this, you can set your own limits on how much you use your broadband connection and how much you download, and PlusNet won’t let you exceed your own limits unless you say so.

As with PlusNet's Business Teleworker and Small Business options, PlusNet Business offers a range of extras including:

• Up to 8Mb/s download speeds.
• Fast upload speeds of up to 832k.
• Award winning UK based 24/7 customer service.
• Free setup
• For 10 PCs and more.
• Fixed monthly payments.
• Highest priority service.
• Unlimited email address, webmail and and the NetAnnouce business mailing tool.
• 500MB webspace.
• Spam filtering, virus protection and PlusNets new firewall.
• 480 minutes of broadband phone calls (VoIP) - includes free calls over the internet, 480 minute calls to UK landlines at anytime, good PAYG rates on other calls and 5 minutes voicemail inbox.
• Free 4-port router worth £50 if you stay with PlusNet for 12 months