DST Broadband
Direct Save Telecom are one of the leading broadband and phone companies in the UK, currently taking the UK broadband market by storm.
For simplicity’s sake, they provide two excellent-value, unlimited broadband packages which both include an anytime calls package. Option 4 is their ever popular great value no-nonsense broadband & calls bundle, Option 4 Pro provides the same great value as Option 4 with additional features and enhanced performance.
Order online or phone 0845 272 0277 and quote TOP10
Sign up on the DST website »DST packages
| Product name | Speed | Downloads | Contract | Monthly cost | ||
|---|---|---|---|---|---|---|
| DST Option 4 Free anytime UK calls & free USB modem | up to 8Mb | Unlimited | 1 months | £16.95 | Sign up » |
DST works hard to bring you the best prices and the highest quality service possible and with this package they certainly provide this. At just £16.95 per month this is already a competitive rate and with the exclusive feature of a 28 day contract DST is an excellent opportunity to try out a new broadband provider. Included within this contract is:
This range of features rivals many other more well-known ISPs such as BT or Virgin Media and at such a low monthly cost this genuinely is an offer not to be missed. Moreover, with DST’s track record for outstanding customer service you can rest safe in the knowledge that the UK-based support team will be able to answer any queries. | ||||||
| DST Option 4 Pro Free anytime UK calls & free router | up to 8Mb | Unlimited | 1 months | £29.95 | Sign up » |
This is the upgraded version of DST Option 4 which provides all of the same features including excellent speeds of up to 8Mb and the unique 28 day contract. You’ll also receive your USB modem free of charge although it should be noted that this package is dependant on a connection fee of £40. In general the additional costs incurred in the package are the result of an increased download allowance which gives you the added freedom to download more movies and albums. Option 4 Pro gives you unlimited time online, unlimited e-mailing and unlimited downloads during both peak and off-peak times. This greater freedom to download also means that you’ll be able to participate in more interactive online experiences. So if you enjoy playing games online you’ll be able to polish up your skills by practicing more than ever. If you’re an avid television viewer this will allow you to catch up on any episodes you’ve missed from your favourite series. DST’s commitment to the customer can be seen in the flexibility of its packages. The 28 day contract means that, if Option 4 Pro is not suited to you, after a month you can switch to the standard package and you will already be equipped with the hardware and the connection. | ||||||
DST features
- Fair usage policy
- Home broadband
- Mac compatible
- Modem
- Static IP address
- Support
- Webspace
- ADSL broadband
- Calls
- Customer service
Direct Save Telecom (DST) has a ‘customer always comes first’ policy–and they’re true to their word! There are many ways to contact the customer support team and they will be happy to help with your broadband query. Lines are open Monday to Friday, 8.30am-5.30pm, with a UK based team waiting to take your call.
Alternatively, an email to one of DST’s advisors will get a helpful response within 4 hours. Most of the time, however, you’ll be able to find a quick answer to your broadband question with a search through the customer care section of their website.
- Equipment
All customers with DST’s Home User Option 4 plan receive a free SpeedTouch 330 USB modem and two broadband filters as part of the package, with a one-off set-up fee of just £40. You don’t need to worry about your broadband installation either, as the free software that’s included will guide you through the set-up process with simple step-by-step instructions.
Option 4 Pro comes with a free ADSL router, which is especially useful for advanced internet services such as gaming. A free broadband filter and set-up guide are also included.
- Software features
DST advise all of their broadband customers to install appropriate security software to ensure safe, confident and trouble-free surfing on the net. The DST customer service team will be happy to suggest the best ways to secure your home broadband and computer, with a suitable security package.
- Email features
The DST cost effective broadband plan doesn’t cut corners on the little extras such as free email. The Home User Option 4 package includes free webmail, so you can contact your friends, family and colleagues via email from anywhere in the world. Also included in this option is a huge 25Mb of webspace. This means you will be able to set up your own web page online and it’s absolutely free!
Top 10 says...
“A UK-based telecoms company formed in 1999, DST offer one great-value 8Mb broadband package. Users can take advantage of a 28 day contract and good service at a reasonable price.”
Customer reviews
A friend recommended DST because of their honest and straightforward broadband offers. I don’t really have time to call around different places and I knew instantly that I was getting a good deal. I guess the only downside is the lack of security software included, however this is really easy to buy so it’s only a minor gripe. I’ve found everything–from purchasing the package to getting set-up–to be a really efficient process, which is perfect for my busy lifestyle.
Joe, 09 August 2007I like the simple choices with Direct Save Telecom. I don’t feel like I’m paying for unnecessary gadgets and gimmicks, while still maintaining a reliable and effective broadband connection. It would be nice to have round-the-clock technical support though; the one time I did lose connection was late at night and I was unable to call the customer support team. It would definitely help to have them open throughout the day and night. Whenever I have spoken to them however, they’ve been very helpful.
Geoff, 09 August 2007Initially I was a bit put off by how basic DST’s website was, but I soon realised it was this no-frills approach which makes their service such good value for money. They have just two packages but they make it really easy to decide which one is most suited to your needs. Plus a free modem is included with Option 4 so I feel like I’ve gotten quite a bargain, especially as I get unlimited usage. I think I’ve discovered a bit of gem in the ever-changing world of broadband.
Lucy, 09 August 2007
DST news
- Top 10 Broadband April Review
4th May 2007
Another month over and plenty more news has made the headlines at Top 10 Broadband. Firstly we... - Top 10 broadband welcomes DST
20th April 2007
We are delighted to announce another new recruit to Top 10 Broadband, as we strive to become the...
Company history
DST stands for Direct Save Telecom, a UK-based telecommunications company which is part of the larger company Utilities UK Ltd. The company provides both broadband services and bargain priced calls to UK landlines. The dual expertise of the company means that it can provide a high quality service in both domains and, consequently, DST encourages customers to use them as a provider for both.
A benefit of switching to DST is that the company is well connected with major telecommunications such as with BT Wholesale which means they’ll be able to save you money on your existing call rates and line rental.
The company provides broadband to both business and domestic customers so DST has a detailed understanding of the market and is able to tailor the packages to customers’ needs. DST’s aim is to provide a dependable and reliable service and the company strives tirelessly to achieve this.
Member of the Internet Services Providers' Association
Member of the Broadband Stakeholder Group
Approved affiliate of