Be Broadband
The UK’s fastest broadband choice, Be offer up-to 24Mb broadband via pioneering ADSL2+ technology.
Few other broadband providers come close to Be for speed – with the UK standard (2008) at approximately 6Mb broadband, the 24Mb they offer is astonishing.
Be are gaining a fantastic reputation for great-value, super-fast broadband with industry-leading, free customer support. They are not surprisingly one of the fastest-growing ISPs in the UK.
Sign up on the Be website »Be packages
| Product name | Speed | Downloads | Contract | Monthly cost | ||
|---|---|---|---|---|---|---|
| Be Value Free wireless modem & technical support | up to 8Mb | Unlimited | 12 months | £14.00 | Sign up » |
Be offers high spec packages, complete with state of the art hardware and the latest technology so even the basic package isn’t all that basic. As the name suggests, Be Value is designed for the casual user who still requires high quality service and first class features. Even though Be provides a high end service, rates are very competitive. In the case of Be Value, you’ll pay just £14 per month based on a 12 month contract. A one-off connection of £24 is applicable, and you’ll be provided with all of the following features:
Be also offers an optional upgrade to the Home E-mail Bundle. For just £2 extra per month Be will supply you with 5 personal e-mail addresses under the Be domain @BeThere.co.uk. Each of these accounts comes complete with 100MB of webspace for your own personal corner of the World Wide Web. | ||||||
| Be Unlimited Free wireless modem, static IP & technical support | up to 24Mb | Unlimited | 3 months | £18.00 | Sign up » |
Be Unlimited is Be’s premier broadband package and packs an incredible speed of 24Mb. That’s 4x more than the UK’s average broadband speed - and with unlimited broadband as part of the deal, Be Unlimited is clearly the hi-spec broadband fan's package of choice. Unlimited also comes complete with the revolutionary Be Box, which works through an Ethernet connection as is also Wi-Fi enabled. Unlimited is a more expensive package than Be Value, costing £18 per month but, with no minimum term on the contract and broadband up to 3 x the speed, you can really give high-speed broadband a trial and change your mind if things do not work out - which just shows how confident Be are that once you get a taste of super-fast unlimited broadband, you won’t want to go back. As well as 24Mb download speeds, Be has excellent upload speeds of 1.3Mb which will be beneficial if you choose the optional upgrade to Be E-mail and Webspace. Alternatively, for an additional £4 per month you can get a static IP address which is perfect if you use the internet intensively and wish to access your online files from an external computer. It's this range of high tech features which distinguishes Be from its competitors and makes for an incomparable broadband experience. As well as being broadband package champions, Be offer extremely high standard customer and technical support on a freephone number. | ||||||
| Be Pro Free wireless modem, static IP & technical support. Up to 2.5Mb upload | up to 24Mb | Unlimited | 3 months | £22.00 | Sign up » |
Be Pro is Be's premier package for high-end users - perhaps the best-specced broadband package available in the UK and at only £22 a month, it's highly competitive on price too. Not for the casual broadband user, the Be Pro package is suitable for those who need unlimited, super-fast uploads along with high-speed downloads. Be Pro really is the ultimate broadband experience, being feature packed without limitations it's perfect for home workers and demanding online gamers too. Be Pro's features include:
NB: A one off £24 connection fee is required as well as a BT phone line. | ||||||
Be features
- Fair usage policy
- Free wireless router
- Home broadband
- Mac compatible
- Static IP address
- Support
- Webspace
- ADSL broadband
- Business broadband
- Customer service
Even for a relatively new company, Be are leading the way with good old-fashioned customer service. Lines are open 24 hours a day, 7 days a week for general or technical queries.
Customers can log into the member area for free online support, which covers most issues including connection assistance, general questions and answers, and updated news and notifications from Be. By raising a ‘ticket’ customers can also get free direct support from a member of the team who will endeavour to reply right away.
- Equipment
All Be broadband packages come with a Be Box modem included in the price, which incorporates the latest wireless technology for a quicker and more secure way to surf the net anywhere in the house.
Be introduces all of it’s customers to broadband with a welcome pack, which includes instructions for quick set-up and installation. For just £24 connection fee, getting started with Be broadband couldn’t be easier!
- Software features
Be can advise on the best Security software to install to protect your computer from viruses and spam emails. Simply freephone customer service support with any queries relating to your broadband security needs, and a member of the team will be happy to help.
- Email features
The home email bundle is a great optional service for Be broadband customers, which provides up to 5 email accounts for just £2 per month. Not only that but you also get a massive 1 gig of storage, which can be allocated between each account.
All email accounts include anti-spam and anti-virus protection so you can be sure you are only receiving the emails you want to receive. Additionally, the home bundle package also includes 100Mb of webspace per account, which is great if you want to set up your own online page.
Be awards
Top 10 says...
“The fastest shooters in the West, Be Broadband offer very fast speeds and give excellent, free support where the service available. Be’s UK coverage is growing month on month.”
Customer reviews
Amazing! Be connected me in four days. We tried Virgin twice ("sorry, you can't get connected", although we live in a cabled area. Virgin didn't even bother to check it out). After that we waited six weeks for BT to connect our phone line (they did a good job thinking we had to be connected from scratch). And then Be went live in four days and now we have amazing fast internet. I searched on the net that we should be able to receive 6Mb/sec. We have 10Mb. Thanks Be :)
M D, 18 November 2007Migrated from aohell ! jeeeez midblowing speeds ! i`m on pro now and uploading faster than i was downloading with aohell ! uploading at close to 2meg, Cusomer relations are superb ! top notch guys keep it up :) would highly recommend.......
Dods (Nelson exchange), 07 November 2007I have just migrated over from AOL to Be Broadband and I must say what a difference it makes to talk to people who know how to explain things and not sound like they are working from a script like they sound to at AOL.
I had a few problems setting up the modem that Be sent to me, so I contacted Be and their staff realy do have the skills to sort out the problem. They had me up and running in no time.
Be technical support and customer services are excellent.
Maybe they could give AOL customer services some lessons on good customer relations?
Keep up the good work Be!
Neil, 07 September 2007Be broadband is as fast as you like and never seems to go down (have had it 6 months without a hitch). It's a shame it's not available nationwide as my family in Scotland cannot get it and have to rely on slooooow 2Mb broadband connections from the likes of BT and AOL. I can download a film in hours or a music track in 2 seconds. Be broadband is great basically. Virgin Media reckon they offer super-fast broadband, well Be offer super-super fast broadband. Awesome.
Brett Grayson (Writtle exchange), 22 August 2007
This is brilliant–incredibly fast broadband speeds, wireless connection and unlimited usage all for a really good price. It’s basic but I believe quality counts over gimmicks and unnecessary extras.
Their customer service team are really friendly–working in IT support I sometimes get chatting to them about IT and they really know their stuff, which is obviously a good thing. As a new company I think they’ll start to add a lot more useful features, which will obviously keep me happy.
Richard, 09 August 2007I was attracted to Be as they have a fresh way of offering broadband in an industry that is already well established. So far, my experience of using Be has been mainly positive. The Be Lite package offers everything I need for a very reasonable price including wireless! I would have preferred some security software to be included but I suppose you can’t have everything, especially when they offer one of the fastest download speeds on the market.
Michelle, 09 August 2007I’m always willing to give new companies a try and I haven’t been disappointed with Be. I often download music from the net and I really noticed the difference with the super-fast broadband speeds. On Be Unlimited I get a fast connection and unlimited usage, which is perfect for me as I rely on the internet day and night for my job. Having wireless included also influenced my decision to join up with Be–I sometimes don’t get up until lunchtime, so I can surf in bed if I feel like being lazy.
Jeff, 09 August 2007I've been through three ISPs in the last year including Orange, Virgin and Bulldog and I've had problems with them all ranging from 2 month outages to crappy customer service.
Be are like a breath of fresh air compared to the rest. Their customer support is stunning and you can even directly contact the MD via their web forums. They send you texts all through the installation process so you know exactly what's going on.
The bebox router requires zero configuration - just plug in your phone line and the power adaptor and you're online immediately.
Last but not least the speed of the connection is phenonenal. I'm quite far from my phone exchange but I still get a full 18Meg service. It's awesome!
Chloe Higgins (Kensal Green exchange), 03 August 2007
Be news
- Be extends UK reach
5th March 2008
UK broadband provider Be has announced that it has increased its high-speed network coverage by... - Missing product caution for Be
31st January 2008
Broadband provider Be has been cautioned by the Advertising Standards Authority (ASA) for... - Be launches security service for broadband users
7th December 2007
Customers of broadband provider Be will be able to harness their internet connection to make... - Be adds 7,000 subscribers in Q3
13th November 2007
Be has added over 7,000 customers for its broadband service during the third quarter, newly... - Be slashes prices on broadband deals
10th October 2007
Be has cut prices on its existing stand-alone broadband offers, in the face of increasing... - Be Broadband celebrates birthday with free offer
21st September 2007
Super-fast broadband provider, Be Broadband, is celebrating its second birthday by offering...
Company history
Be is a relatively young company who are punchy, ambitious and determined to bringing you the fastest possible broadband speeds at the lowest prices. In the three years since Be was formed it has grown rapidly and is now cornering the metropolitan market with brio.
The company was formed in 2004 and began trading in 2005, by 2006 their lightning speed technology had been recognised by telecommunications titan O2 who then proceeded to buy them out. Though Be is now part of a much larger group, which has almost 35 million customers, the company have maintained their individuality.
Be is well-reputed for developing newer, faster broadband technology and are one of only two ISPs in the UK who use ADSL2+. Like ordinary ADSL broadband, this still runs through BT phone lines but only the recently updated connections so their groundbreaking 24Mb service is exclusive to urban areas.
Member of the Internet Services Providers' Association
Member of the Broadband Stakeholder Group
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